Our Policy

This Policy explains how we comply with applicable privacy requirements and sets out minimum standards for how we deal with personal information collected, used, stored, and disclosed by Lewis Risk Management Limited. This information may be updated from time to time, and should be read in the context of any additional specific information such as that provided in privacy collection notices and statements included in documentation we provide to you depending on your relationship with us.

What personal data we collect and why we collect it

When you deal with us, we may ask for a range of personal information, limited to what we need, to assist us in providing you with relevant financial products and services, assisting with your questions and complaints, internal operations such as record keeping, data analytics, auditing or training and complying with our legal and regulatory obligations. We understand some information is more sensitive so we will be clear about why we are collecting it and what we intend to use it for.

At all times, we will respect and protect the privacy of your personal information. We use and disclose your personal information only for the purposes we collected it, and other directly related purposes.

How do we collect personal information?

Wherever possible, we collect information directly from you. Collection of information from you will occur when you contact us to request that we provide a product or service. We may continue to collect your personal information during the course of our relationship. Your communications with us may be monitored and recorded. This is so we can improve our service, to ensure compliance with our policies and procedures, and to provide evidence of a particular transaction if necessary. There may be circumstances where we collect personal information from a third party. We do this when it is authorised by the Privacy Act and when you consent to us collecting information from someone else.

Accuracy of your personal information

We take reasonable steps to ensure that the personal information which we collect, use or disclose is accurate and up to date.

You are entitled to request correction of any personal information Lewis Risk Management holds about you at any time.

You can request to be removed from any Lewis Risk Management mailing list or similar Lewis Risk Management service by emailing reuben@lewisinsurance.co.nz. 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Cookies are small pieces of information that are stored on your computer’s hard drive when you use our website. Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. This helps us analyse data about web page traffic and improve our website to tailor it to our customers’ needs. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you do this it may prevent you from taking full advantage of our website.

Third party cookies and other technologies: we use third party cookies and other technologies for marketing purposes and to gather website analytics. This includes Impression reporting: we use web beacons to estimate the number of users that have viewed and clicked on our pages or promotions, and as a result we’re able to gauge the success of a campaign.

Demographics and interest reporting: we use cookies and web beacons to get an overview of our readership broken down by age, gender and interests, and as a result we can provide you with relevant information, services, and features, plus gauge the popularity of our content.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment on this site, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Complaints

Lewis Risk Management is committed to dealing quickly and appropriately with any complaint you make about your privacy – or any other relevant matter that you are concerned about.

If you are concerned that this privacy policy may have been breached or your privacy has been compromised, please email us immediately via reuben@lewisinsurance.co.nz or call +64 7 393 5319

For more information on privacy see the Privacy Commissioner’s website.